Last updated: May 2026
Please read these terms carefully before using the Toecan mobile application or any of its associated services. By installing, registering, or using the app you confirm that you have read, understood, and agree to these Terms & Conditions and to our Privacy Policy.
If you do not agree, please do not install or use the application.
Contact
The Toecan mobile app is provided by Toecan BV, Gistelse Steenweg 302/1, 8200 Bruges, Belgium. Use of the application constitutes a binding agreement between you (the user) and Toecan.
Any changes to these terms will be communicated through the application or via email. Continued use of the application after such changes implies your acceptance of the new terms.
Toecan — Toecan BV, the service provider.
User — any person who installs, registers in, or uses the application.
Application — the Toecan mobile app available on iOS (via the App Store) and Android (via Google Play).
Toecan platform — the combined infrastructure of the application, the back-end services, the algorithms, and the supporting software that processes user trip data.
Trip — a period of vehicle movement automatically detected and recorded by the application.
Driving score — the personal performance indicators (safety, eco, speed, phone distraction) calculated by the platform from a user's trips.
The application automatically records driving behavior, location, vehicle movement, and related trip statistics. Recorded data is processed in pseudonymised form within the Toecan platform unless otherwise agreed in writing.
Compatibility
Toecan does not warrant that the application will function on devices that fall outside the compatibility list above, or on devices whose operating system has been modified (e.g. rooted or jailbroken).
To use the application you must register an account using the login code provided to you by Toecan or by your fleet administrator. You agree to:
You must operate your vehicle responsibly at all times. Do not interact with your phone or the application while driving. Trips are recorded automatically in the background — no in-trip interaction is required or recommended.
For the application to function correctly, you must grant it active access to:
Closing the application or revoking the above permissions during a trip will prevent trips from being recorded correctly.
You may install one copy of the application on a device that you personally use. The following activities are strictly prohibited:
Toecan processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and any other applicable data-protection legislation. The categories of data processed, the purposes, the retention periods, and your rights as a data subject are described in our Privacy Policy.
Pseudonymised data may be used for service improvement, statistical analysis, and academic research. Personal data will not be shared with third parties except where necessary to provide the service (e.g. cloud infrastructure providers), or where required by law.
The application, its source code, the back-end software, the algorithms, the texts, the visuals, the trade marks and the names "Toecan" remain the exclusive property of Toecan BV or its licensors. Nothing in these terms transfers any intellectual-property right to you.
Reproduction, distribution, publication, or commercial use of any part of the application without the prior written consent of Toecan is prohibited. Decompiling the application or creating derivative works based on it is strictly prohibited.
The application is provided on an "as is" and "as available" basis. Toecan does not warrant that the application will be uninterrupted, error-free, or free of vulnerabilities.
Toecan is not liable for any damage to your vehicle, smartphone, accessories, or any other property arising from your use of the application. Driving behaviour and compliance with traffic regulations remain entirely your own responsibility.
Toecan reserves the right to suspend or terminate your access to the application in the event of misuse, fraud, breach of these terms, or any conduct that may harm Toecan, other users, or third parties.
You may stop using the application at any time by uninstalling it from your device. You may request deletion of your personal data in accordance with the procedure set out in our Privacy Policy.
Toecan is under no obligation to maintain the application, to provide updates, or to provide ongoing support. Where updates are issued — either as separate downloads or as automatic in-app updates — your continued use of the application after the update implies your acceptance of any change.
These terms are governed by Belgian law. Any dispute arising out of or in connection with these terms or the use of the application that cannot be resolved amicably will be submitted to mediation in accordance with the WIPO Mediation Rules. The seat of the mediation will be Brussels. The language of the mediation will be Dutch or English, at the choice of the party initiating it.
If mediation fails, the dispute will be subject to the exclusive jurisdiction of the courts of Bruges, Belgium.